Call costs: Details of our call costs (including a complete list of all our premium rate and international call costs and charges) are set out in the detailed: Vodafone Broadband and Home Phone Price Plan
Line rental: No line rental is required with all Broadband and Home Phone services.
Evening and weekend calls: You may purchase extra call bundles allowing calls to certain numbers at particular times of the day. This is how we define these times:
‘Daytime’ is 7am to 7pm, Monday-Friday
‘Evening’ is 7pm to 7am, Monday to Friday
‘Weekend’ is all day Saturday and Sunday (midnight Friday to midnight Sunday)
Please note that bank holidays are treated as normal weekends.
Anytime calls: Can be made during daytime, evening and weekend periods.
Inclusive calls: Are to standard UK landlines (starting 01, 02, 03) only. 60 minutes max duration per call; standard call charges apply after 60 minutes. You can hang up and re-dial before 60 minutes to avoid these charges.
Phone line: The Vodafone router provides the Gigafast phone line service. In the event of a power cut, it is likely that your phone line and broadband service will stop working. During this time, calls to the emergency services will not be possible. If you are reliant on your landline for reasons of vulnerability, we recommend contacting us to discuss an alternative mobile line.
Connection charge: A call connection charge of 19p per call applies for all non-inclusive calls, unless otherwise stated.
Number Transfer: Our ability to transfer your number is subject to availability.
Subscription Features: Where a feature or feature bundle attracts a monthly subscription charge, you must retain the feature for a minimum of 30 days. Costs are detailed in this price plan.
Offers, promotions and discounts: Our offers and promotions are available to new Vodafone Gigafast Broadband and Home Phone customers only.