How to find your PUK
Unlock your SIM
If you enter your SIM PIN incorrectly three times, you'll need a PUK code to unlock your phone. Call us on 191 free from your Vodafone mobile or 0333 304 0191 from any other mobile, and say, "I need a PUK code." Now you've got your PUK follow the on-screen instructions to unlock your phone. Entering the wrong PUK 10 times will permanently block your SIM.
Need a different code?
If your device is locked to the Vodafone network, request a NUC by filling out our online form.
Frequently asked questions
What's the difference between PUK and NUC?
What to do if you've entered your PUK code incorrectly 10 times?
Is unlocking your Vodafone phone or SIM free?
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