How Pay as you go works

Want to know more about how our Pay as you go Bundles work? Or maybe you're trying to find our out-of-bundle rates?

Here's everything else you need to know.

How our bundles work

If you've bought a SIM that comes with one of our Pay as you go Bundles, here's how it works.

1. Activate - Just insert your SIM in your phone and switch it on - your bundle will now be activated and ready to use.

2. Use - Scroll, call and share for the next 30 days. If you use your allowances before your renewal date, you'll pay out-of-bundle rates, but you can always buy Extras to avoid this.

3. Top up - You'll need enough credit on your account for your bundle to auto-renew - we'll send you a renewal reminder each month so you don't forget.

4. Renew - If you have enough credit, your bundle will auto-renew and any unused data will roll over into the next 30 days. If not, just top up within seven days to renew your bundle. If you don't renew, you'll start paying our Pay as you go 1 rates

Other Pay as you go rates

Why do bundle customers need to top up?

Our Pay as you go Bundles are designed to renew automatically every 30 days using your top-up credit. That means, like other Pay as you go plans, you'll need to have enough credit each month to continue using your bundle.

Head to our top up page to see all the different ways you can top up your account.

Need to switch or renew your bundle?

No problem - just head to our existing customers page

How free SIM works

Rather choose a bundle later? Our free SIM lets you do just that. Here's how it works.

1. Order - Head to our free SIM page to order - it'll then take one to two working days for your SIM to arrive.

2. Activate - Just insert your SIM in your phone and switch it on. Your SIM is now activated, but you won't be able to make calls, send texts or use data until you choose a bundle.

3. Choose bundle - Take a look at our range of Pay as you go Bundles and decide which one is right for you.

4. Top up to buy - Once you know which bundle you want, top up the corresponding amount and we'll convert that into a bundle. For example, if you choose the £10 bundle, just top up £10.

Perks of Pay as you go

Enjoy speed without limits

We don't cap data speeds for Pay as you go customers, so you can enjoy speedy streaming and browsing across all of our plans.

Don't forget our Extras

It's easy to add more minutes, texts and data to your Pay as you go plan - just visit our Extras page

Transfer your number

If you're joining from another network or switching from Pay monthly to Pay as you go, it's easy to keep your existing number

Legal terms