Vodafone UK call charges

What will you pay to use your phone?

What kind of customer are you?


Our call charges

Use our handy search tool to see how much a number will cost to call.

Loading...

Alternatively you can download our full list of prices

Your out-of-bundle charges

Once you've used up your bundle allowance or if you use services that aren’t included in your bundle allowance, the following charges will apply:

Standard landline and mobile calls


Standard landline and mobile calls
Description Charges up to 23 July 2016 Charges after 23 July 2016
Calls to any standard UK mobile 45p a minute 55p a minute
Calls to any standard UK landline (starting 01,02 or 03) 45p a minute 55p a minute
Calls to any Channel Islands and Isle of Man mobile or
landline (starting 01481, 01534 or 01624)
45p a minute 55p a minute
Calls to voicemail 45p a minute 55p a minute

Messaging


Messaging
Description Charges up to 23 July 2016 Charges after 23 July 2016
Standard UK text message 18p a text 35p a text
Standard UK picture message 45p a message 55p a text

Non-geographic and premium rate numbers (one-minute minimum call charge)


Non-geographic and premium rate numbers (one-minute minimum call charge)
Description Charges up to 23 July 2016 Charges after 23 July 2016
Non-geographic numbers starting 0500 45p a minute 55p a minute
Non-geographic numbers starting 084 or 087 Access charge of 45p a minute plus a service charge** Access charge of 55p a minute plus a service charge**
Non-geographic numbers starting 0800 or 0808 Free Free
Charity numbers Free - More details Free - More details
Radio-paging services (starting 076) 45p a call 55p a call
Personal numbering services (starting 070) 45p a minute 55p a minute
Call forwarding services (such as 07744 or 07755) 45p a minute 55p a minute
Premium rate services (starting 09) Access charge of 45p a minute plus a service charge** Access charge of 55p a minute plus a service charge**
Call short codes – these are usually 5-7 numbers long and used for TV or radio shows, competition lines and information services. The service provider will let you know the cost of the call. Free to £2 every minute Free to £2 every minute
Text short codes – these are usually 5-7 numbers long and used for TV or radio shows, competition lines and information services. The service provider is responsible for showing the cost for the text. Free to £10 a text Free to £10 a text
To Vodafone preferred directory enquiries number (118 881) Access charge of 45p a minute plus a service charge** of 80p a minute Access charge of 55p a minute plus a service charge** of 80p a minute
Calls to all other directory enquiries numbers (starting 118) Access charge of 45p a minute plus a service charge** Access charge of 55p a minute plus a service charge**

Video calls and messaging


Video calls and messaging
Description Charges up to 23 July 2016 Charges after 23 July 2016
Video calling to any Vodafone UK mobile 45p a minute 55p a minute
Video calling to other UK mobile networks 45p a minute 55p a minute

Your charges explained

Converting texts to picture messages


In some cases, operating systems and phones will automatically convert a text into a picture message. When this happens, you’ll be charged our standard UK picture message rate, even when you’ve got enough of your allowance left. This is something that can happen on any network and is beyond our control.

On some devices you'll notice the character count changing from numbers to a file size when you:

  • Include a non-standard smiley or symbol such as an emoticon or emoji
  • Send a group text
  • Exceed the character limit (with some devices this can be 160 characters, for others it can be higher)
  • Add text to the subject field

Older phones like the Samsung Galaxy S1, S2, S3 and S4, Galaxy Note 1, 2 and 3, and Galaxy Ace will change a text into a picture message if it includes certain smileys or symbols. If you use a downloadable third-party keyboard or emoticon and emoji packs, they’ll also change a text into a picture message when you add them.

How can I switch this off?


If you’ve got a Samsung Galaxy S1, S2, S3 or S4, Galaxy Note 1, 2 or 3 or Galaxy Ace, you can switch the function off with a few simple steps:

  • Go to Messaging > Settings > Text Messages > Input mode > choose Unicode instead of Automatic

If you're having this issue with a different device, you can check its user guide or contact the manufacturer to find out how to switch this function off.

Charges to non-geographic numbers


**The cost of calling 084, 087, 09 and 118 numbers is split into two parts:

  • The access charge –The cost to connect the call to our network. It’s 45p a minute (changing to 55p a minute from 23 July 2016), charged by the second with a one-minute minimum call charge
  • The service charge – set by the service or organisation you are calling, who must communicate it clearly

By adding together our standard access charge and the service charge, you'll know exactly how much the call will cost.

Text short codes


Texts to short codes aren’t included in our bundles and don’t count as a normal text message. So check any promotional material carefully to find out exactly how much it’ll cost you to send a text to a short code.

Some devices automatically show a warning message stating that you may be charged for using a service. If you’ve previously ticked a box to say that you don’t want to see this message again, you may not be alerted to any charges for sending a text to a short code.

Check the Payforit website for more information.

Looking for data?

Find out how much data you might need when choosing your next bundle, or how to add more data if you reach your limit – from one-off Data Extras to managing your roaming data cap.

Going or calling abroad?

Tell us where you’re going and we’ll show you how much calls, texts and data will cost – and how you can save. Or if you’re staying at home, you can see how much it costs to call abroad from the UK

Most popular questions