Unlock your phone

Network unlock request form

Network unlock codes are free to all consumer and small business customers.

To get your unlock code, we'll need some information from you first. Once we've received it, we'll contact you within 24 hours. Sometimes we may need to get in touch with your phone's manufacturer, which can take up to 10 working days. We'll always keep you informed, so you'll know what's happening and when.

Tick the following boxes that apply to you.

Please confirm which type of customer you are

Please select only one option

You'll need to click every box before you can continue. Please check and try again.