Order before 10pm for next day delivery

Getting your order

Some products can't be sent next day (SIM only orders and some accessories). Your delivery options will show in the checkout.

Order by 3pm for free delivery to NI. Weekends, bank holidays and some postcodes not eligible. Terms apply

Next day delivery

Order by 10pm on weekdays for delivery the next working day. Free if ordered through our online store, or £6.99 if you buy through a chat agent or call centre.

Free collection

Order online and collect from your chosen store. We’ll email you when it’s ready and you can pick it up 30 minutes later. If what you want isn’t in stock, we’ll deliver it.

Track your order

For home deliveries, use our order tracker – you'll need your order number and postcode.

Premium delivery options

All slots are £9.99 – pick the time slot that’s best for you.

Delivery day

Time slots

Monday to Friday

8am to 10.30am

Monday to Friday

8am to 12pm

Monday to Friday

12pm to 6pm


8am to 6pm

Who will deliver my order

DPD and Royal Mail deliver our orders. Your confirmation email will let you know who’s delivering to you.  


You can track your order using the link in your confirmation email, or by going to the DPD website and using your tracking number and postcode.  

DPD will send you an email or text once your order has been dispatched. You’ll receive another notification on the day they’re delivering your order with a one-hour time slot.

They’ll also email or text you a four-digit PIN. Make sure you have this ready to give to the driver when they arrive – they won’t be able to give you your parcel without it.  

Royal Mail  

It’s not possible to track your order once it’s been dispatched, as we don’t use the Royal Mail tracked service.