Alcatel phones

Representative Examples:

Example Phone Plan Breakdown
Total Cost of Phone	£1,000
Upfront Cost	£100
APR	0%
Total Credit Amount	£900
Length of Contract	36 months
Monthly Phone Plan Cost	£25

 

Example Watch Plan Breakdown
Total Cost of Watch	£360
Upfront Cost	£0
APR	0%
Total Credit Amount	£360
Length of Contract	36 months
Monthly Phone Plan Cost	£10

 

Figures used in the above representative examples (other than the Representative APR) are for illustrative purposes only.

Saving claims verification: see details on the relevant product page.

VAT: All pricing inclusive unless stated otherwise. For prices stated exclusive of VAT, the VAT rate payable is 20%.

5G: You must have a 5G enabled device on the Vodafone 5G network, a Vodafone 5G plan and 5G coverage in the area that you are in. Coverage may be affected by a number of factors. See for details - www.vodafone.co.uk/network/5G

Roaming in more destinations than any other UK network: for verification, please see vodafone.co.uk/mobile/global-roaming

Gift with Purchase: see details on product page including any additional terms.

Ultimate Flexibility: For verification, see the Ultimate Flexibility details
 

Pay Monthly

*Monthly price shown: will increase by the Consumer Price Index rate published in January of that year + an additional 3.9%.  If you have a Device Plan, this will not affect your monthly Device Plan payments: vodafone.co.uk/pricechanges.

Minimum term agreement, credit check and terms apply

Device plan: means a credit agreement for the duration of the plan. A Monthly Airtime Plan (i.e. Xtra Plan) is required with your Device Plan. Device Plans up to 12 months require either a 12 or 24 month Monthly Airtime Plan. Device Plans over 12  months require a 24 month Monthly Airtime Plan. You can pay off your Device Plan early, and if you do, you can then keep your Airtime Plan on a 30-day contract or leave. If your Airtime Plan ends for any reason, you will need to keep on paying your monthly Device Plan (either in full or monthly).

Minutes & text: to standard mobiles & landlines (UK: 01, 02, 03) & standard SMS in the UK & our inclusive roaming destination. A 1-minute minimum call charge applies.

Data: a 25GB fair roam policy on all Pay monthly plans, per 30-day period applies in our inclusive roaming destinations.

Unlimited data: available on Unlimited Lite Plan (max download/upload speed of 2Mbps), Unlimited Plan (max download/upload speeds of 10Mbps) & Unlimited Max Plan. Speed may vary by a number of factors.

51 Roam Free destinations:  Information and destinations: vodafone.co.uk/mobile/global-roaming

Guaranteed Savings Trade-in: Guaranteed saving to your Airtime Plan is achieved by trading in an eligible device using the Vodafone Trade-in Tool. Available only with 24 month Airtime Plans. Your Trade-In device must: (i) match the one you specify in the Trade-In Tool checks; (ii) not be intentionally damaged; (iii) have any security settings and personal accounts (such as Find My iPhone or Google accounts) removed; and (iv) be returned, or your monthly saving will be removed. Subject to checks & terms.

Upgrade from month 12: means a) buying new Device Plan (which is a credit agreement) and Xtra Plan (which is an Airtime Plan) and b) paying off the remaining amount on your current Device Plan prior to upgrading. Subject to credit check, eligibility & terms.

Benefits for selected Xtra Plans:  

1. Unlimited Picture Messaging (MMS): within the UK & our inclusive roaming destinations.
2. Device Care: for the duration of the plan only. Applicable for IOS & Android phone devices. Includes a) health check giving you an indicator of the battery health & b) a valuation service giving you an estimated resell value of the phone. 
3. 50% off Smartwatch Connectivity : for compatible cellular (not WiFi only) smartwatches. Smartwatch Connectivity Plan (via Vodafone OneNumber) lasts for 30 days & will automatically renew every 30 days unless cancelled. The plan is £7pm reduced to £3.50pm. Discount not applicable to customers on a £5 OneNumber Connectivity or to customers on an existing 24 month watch plan.
4. Unlimited Data Booster:  24/12 month Xtra Plans come with 6/3 boosts. Each boost provides unlimited data for 30 days.
5. 81 Roam Free destinations (Global Roaming Plus): Roam at no extra cost in 81 destinations worldwide on selected Xtra Plans. Information and destinations: vodafone.co.uk/mobile/global-roaming

Total Care Warranty: 24 month warranty starts from the date of purchase of a handset from Vodafone either on a Device Plan or outright. Warranty only applies to manufacturer faults. Not applicable with Refurbished Phones. Terms:  https://support.vodafone.co.uk/Device-help-warranty-repair/Warranty-insurance/1464015182/How-long-is-the-warranty-on-my-device-and-what-does-it-cover.htm

Battery Refresh: applicable for phone devices purchased either on a Device Plan or purchased outright from Vodafone, with a Vodafone Pay Monthly Plan. Is available for the length of the plan (minimum of 2 years and maximum of 3 years). Battery Refresh is not available for phones that have been cracked, smashed or have water damage (i.e. damage that would not be covered under a manufacturer warranty) and chargeable repairs can be offered. An appointment is required for a health check and battery replacements. Book online at participating locations. Not applicable for Watch Plans or Refurbished Phones.

Vodafone Together discount: If you have signed up to an eligible Airtime and an eligible Pro Broadband plan, you are eligible for a discount on your Broadband plan. Both services must remain connected to continue to receive the discount. The discount amount will vary depending on what Airtime plan you have. Only selected Airtime plans include unlimited data, texts & minutes. Please see your Home Broadband Charges Guide for more information on discounts.

Home Broadband: For details and terms see vodafone.co.uk/broadband

Insurance terms are available here

If you’re a consumer go to Consumer/Insurance/Insurance – Current

• If you’re a Sole Trader go to Business/Insurance/ Insurance – Current

Smartwatch :  requires a) Vodafone pay monthly airtime plan and b) Connectivity Plan (via Vodafone OneNumber). Lasts for 30 days & will automatically renew every 30 days unless cancelled. Terms apply

For full Pay Monthly terms and conditions, visit our terms and conditions page and select Consumer, then Mobile, followed by Pay Monthly.

Pay As You Go

Unlimited Bundle: An Unlimited Pay as you go Bundle lasts for 30 days. Your bundle will automatically renew every 30 days if you have enough credit. To opt out call 2345. Unlimited minutes and texts: minutes to standard mobiles and landlines (UK: 01, 02, 03) and standard texts (excluding MMS) in the UK and our inclusive roaming destinations. Roaming data is capped at 25GB per 30-day period in our inclusive roaming destinations. 

Pay as you go Bundles (Big Value Bundle): Minutes to standard mobiles and landlines (UK: 01, 02, 03), standard texts and data (excluding entertainment packs and Extras) to use in the UK and our Europe Zone. Last 30 days. Automatically renews every 30 days if you have enough credit. Opt out by calling 2345. For more information on Pay as you go Bundles (also known as Big Value Bundles).

Total Rollover: Any unused allowance from your current Pay as you go Bundle will only rollover from one bundle to the next, for use in the next 30-day period, if your Pay as you go Bundle renews automatically.

For full Pay as you go terms and conditions, visit our terms and conditions page and select Consumer, then Mobile, followed by Pay as you go.

 

Awards

UK’s Best Network as voted for by Readers of Trusted Reviews – October 2020 – This award was awarded based on online votes received by readers of Trusted Reviews. Readers were provided a list of the major UK networks providers to vote on based on their customer sentiments. The category for ‘Best Network Provider’ received 1,007 votes in total and Vodafone received 603 of those votes (59.88%). For verification: vodafone.co.uk/network. 

Very Me Awards – (1) VeryMe won A Silver in the Brand Partnership Activation of the Year category and a Gold in the Loyalty Activation of the Year category at the 2020 IPM Awards. For verification: click here. (2) VeryMe helped Vodafone win Best Network for Loyalty and Retention at the Mobile Industry Awards 2020. For verification: click here. (3) Vodafone VeryMe, TMW Unlimited and Mando-Connect won Best Use of CRM at the Loyalty Magazine Awards 2020. For verification: click here.

 

For full terms and conditions, please visit vodafone.co.uk/terms-and-conditions

Finance subject to status and credit checks. 18 +.  Direct debit required. Credit provided by Vodafone Limited, FCA reference Number: 712210, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN

UK’s Best Network as voted for by Readers of Trusted Reviews – October 2020 – This award was awarded based on online votes received by readers of Trusted Reviews. Readers were provided a list of the major UK networks providers to vote on based on their customer sentiments. The category for ‘Best Network Provider’ received 1,007 votes in total and Vodafone received 603 of those votes (59.88%).