Services and features
We’ve all kinds of phone services, apps and built-in features for customers who are deaf or have a hearing or speech impairment.
How do I use SignVideo?
- Log in to SignVideo
- Tell the SignVideo interpreter that you’re calling the Vodafone Customer Contact Centre
- The SignVideo interpreter may ask you if you want to get anything ready before starting the call
- The SignVideo interpreter will connect you to one of our BSL advisers
SignVideo is available 8am to 6pm, Monday to Friday (except bank holidays), and you’ll need a webcam on your device. For technical help, email help@signvideo.co.uk or call 0203 388 0771 (standard call charges apply).