How to upgrade online

When can I upgrade?

We know it’s tempting to upgrade early, especially when a new phone comes out. All our new Pay monthly plans give you the option to Flexi-upgrade - choose the latest new phone from 6 months into your contract.

Upgrade your package

Choose from our latest phones and plans, and enjoy the same great offers as our new customers.

Upgrade your plan

Keep your existing phone and switch to SIM only – you’ll get great-value minutes, texts and data.

Ready to upgrade?

Upgrading's a bit different to just buying a new phone. Simply follow these steps to upgrade today:

  • Check if you're eligible to upgrade, or if you can upgrade early
  • If you are, you'll be taken through to the upgrades page
  • Take your pick from our great range of offers

Keep track of your account

  • Manage your account 24 hours a day
  • Check if you can upgrade
  • View and pay your bills
  • Update your details
  • See the minutes, texts and data you've used