Our privacy and cookies policy gets updated from time to time. Whenever we make a change, we’ll post this on our website and let you know if there’s a material change.
We’ve revised our privacy and cookies policy, refreshing it to tie in with the launch of our new Privacy Portal.
Last updated November 2024.
How to use this privacy and cookies policy
In this policy, we explain how we collect, use, share and protect your personal information when you use our products, services and website. You can find the privacy supplements for all our products and services, at Privacy & Our Products & Services.
Who we are
We are Vodafone Limited. In some circumstances, Vodafone Group Services Limited (VGSL) controls the processing of your personal information jointly with Vodafone Group. The registered office of VGSL is Vodafone House, The Connection Newbury, Berkshire RG14 2FN. We’re registered in England under company number 03802001. Unless otherwise specified in a separate privacy statement, the way your personal information is processed will remain compatible with the wording of this privacy policy. In this privacy policy:
“we/us” means Vodafone Limited.
“third party” means someone who isn’t you or us.
“Vodafone Group” means Vodafone Group Plc and any company or other organisation in which Vodafone Group Plc owns more than 15% of the share capital.
Our registered office is Vodafone House, The Connection Newbury, Berkshire RG14 2FN. We’re registered in England under company number 1471587 and registered with the Information Commissioner’s Office (ICO), registration number Z1933885.
How to contact us
Your opinion matters to us – if you have any questions about our privacy policy or your privacy settings, please submit your query and a member of our dedicated team will respond to you. If you’d like to mail us by post directly, send it marked “Privacy Team” to Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN. You can contact our Data Protection Officer at data.protection@vodafone.com
Our principles
Vodafone is committed to respecting your privacy. We take privacy, security and complying with data protection and privacy laws seriously. Here are Vodafone’s core